Airport Services Agent - Washington Dulles
  • Washington DC, United States
  • +974 4423 7999
03 Apr 2022
Airport Operations
1-2 Years
High School Diploma
Job Description

We're looking for an Airport Services Agent in Washington, D.C. right now (IAD).

You will assist the operation by offering five-star service to clients at the airport terminal and assisting in the creation of a pleasant airport environment for passengers. You'll make sure that quality service and safety regulations and security requirements are followed.

Among the specific responsibilities are:

  • Coordinating with check-in, transfer desk, and other associated areas to ensure that passengers are accepted smoothly.
  • Accompanying and escorting arriving and outgoing passengers to the appropriate locations, such as the hotel desk, visa counter, transfer desk, luxury lounges, and boarding gates
  • Assisting the Duty Officer with company documents and supplies
  • Working with the Ground Handling Agent (GHA) to ensure that hotel and transfer passengers are processed quickly.
  • Ensuring that travelers are well-served throughout the airport.
  • Performing other related activities in order to ensure the work unit's efficient and effective operation
  • Supervising GHA workers on all flights to ensure Qatar Airways' service quality requirements are met.
  • Setting up check-in counters and coordinating paperwork difficulties

Be a part of something extraordinary.

Your abilities. It's all up to you. Your ambition is admirable. There are no limits to your potential or the influence you can have here. You'll have endless opportunity to learn and work on the most challenging and rewarding problems, which will help you develop your abilities and experience. You have the opportunity to shape our future and live the life you want while being a part of a global community.

Our best is already here, and more is on the way. To us, the word "impossible" means "challenging." Join us as we set out to do something that has never been done before.

Everything is achievable when we work together.


  • Customer service experience relevant to the job. Experience with a major airline's airport operations is a plus.
  • To perform successfully in this high-pressured and demanding atmosphere, you'll need a lot of energy and a good mindset.
  • Computer literacy is very high.
  • Outstanding client service and emphasis
  • Excellent interpersonal skills and a strong sense of belonging to a team
  • The ability to work shifts is required.

You must be legally permitted to work in the United States. Visa sponsorship is not available for this post.

Qatar Airways Group Information

Our story began with four planes. We now deliver excellence across 12 diverse businesses as a unified whole. We've grown quickly, shattered records, and established patterns that others have followed. Fear of failing does not cause us to slow down. Instead, we take the risk of accomplishing something that has never been done before.

Apply Now

So, whether you're innovating behind the scenes or delivering a unique experience for our customers, everyone contributes to our proud tale. A remarkable tale of perseverance and growth. Now is the moment to take your greatest ideas and passions to a location where your ambition has no bounds and you may be a member of a genuinely global community.


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