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Inflight

Flight attendants and their support staff are part of the Inflight Services department.

Overview of the position and responsibilities

• At the system Operations Control Center, directs the operation of flight attendant scheduling. All components of the Inflight Crew Scheduling functions are overseen and managed.
• All crew scheduling functions are planned and controlled by you.
• Within the NOC, coordinates and communicates with other operating groups.
• Ensures that contractual interpretations and scheduling procedures are followed consistently and efficiently.
• Administers policies, systems, cost management, staffing, and business procedures in accordance with company and government regulations, as well as agreements with flight attendant unions.
• Monitors performance against forecasts and takes corrective measures to avoid negative trends.
• Serves as a liaison between the NOC's bases and other departments, encouraging open communication and modeling teamwork through cross-functional collaboration.
• Maintains positive connections with flight attendant union representatives and clarifies agreements in order to find long-term solutions to concerns.
• Leads a team of shift supervisors, senior schedulers, and schedulers in the scheduling of shifts.
• Employees are developed and positive employee participation is encouraged.

Required

• Years of experience comparable to a bachelor's degree
• 3–5 years of operational management experience
• 3 to 5 years Ops Scheduling Experience
• Ability to devise and implement strategies
• Excellent verbal communication abilities
• Word, Excel, and PowerPoint are all programs that may be used to create documents.
• To work in the United States for any employer without sponsorship, you must be able to read and write in English.
• To achieve the employment qualification, you must pass the interview.
• Attendance reliability and punctuality are required functions of the post Preferred

Preferred

• B.A.
• Crew Scheduling and supervisory experience
• Microsoft Office experience
• Presentation skills

• Resource Planning experience

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