Operations Manager
  • Austin, United States
  • 1.800.463.3339
05 Feb 2022
Transportation Services
Warehouse Managment
Job Description

FedEx Ground (FXG) is looking for a frontline manager. This Operations Manager role is crucial to FedEx and our commitment to serving as the engine of today’s e-commerce economy with our on-time delivery of millions of packages each day. This person should have a strong ability to lead others and share our values of embracing a diverse, inclusive, and engaged workforce. More than 40% of our leaders at FedEx Ground started their FedEx careers on the front line

 Work a flexible schedule, including weekends, holidays, and during inclement weather
• A work environment that is not temperature controlled
• Work in a building with strict security requirements
• Contribute to a fast-paced team with constant package volume that must be safely handled throughout the building


• 6 months experience as a Package Handler at FedEx Ground OR
• 6 months experience working in a fast-paced environment such as retail, hospitality, fulfillment center, warehouse, dock, or stock room/stock functions OR
• Military experience with honorable discharge OR
• Supervisory experience OR
• Certification program or Associate’s degree in a related area or 2+ years of college courses towards a degree (in lieu of experience)
• Prefer candidates with a Bachelor’s degree

Required Skills

• Ability to inspire a shared vision and empower and motivate a team
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
• Proven ability to apply sound business judgment to establish and accomplish goals
• Verbal and written communication skills necessary to communicate with various audience levels and group sizes
• Ability to effectively provide employees instruction on process and practice
• Ability to read, interpret and draw conclusions from numerical data and written information
• Software skills, including use of Microsoft Office software and web-based applications


• High school diploma or GED required; Bachelor’s degree in Business, Logistics or a related area preferred

• Mentors and develops critical skill sets for new and/or less-experienced Operations Managers
• Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner.



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